1. Information We Collect

   We collect personal information when you interact with us, including:
   • Name, address, phone number, and email address.
   • Information related to caregiving services you inquire about or receive.
   • Communication preferences, such as consent to receive SMS notifications.
   • Data related to website interactions, such as cookies, IP addresses, and browsing activity, to improve our digital marketing efforts.
     
     
2. How We Use Your Information

   Your information helps us:
   • Provide caregiving services and respond to inquiries.
   • Communicate directly with you regarding service-related updates, reminders, or questions.
   • Process payments and maintain records.
   • Meet legal or regulatory obligations.
   • Improve our website, services, and marketing through analytics and targeted advertising.
   • Deliver personalized advertisements and promotional materials through email and social media, with prior consent.
     
     
3. SMS Communication and Consent
   • Information Usage and Privacy
     • We value your privacy and do not share SMS consent data with third parties. Your information is used only for communication related to caregiving services.
   • Types of Messages You May Receive
     • Clients & Families: Updates on care services, scheduling, and important notifications.
     • Job Applicants: Application status updates, onboarding materials, and employment-related information.
   • Message Frequency & Fees
     • Messaging frequency varies but will not exceed 10 messages per month, unless user-initiated.
     • Standard message and data rates may apply based on your mobile carrier.
   • Opt-Out & Support
     • To opt out, reply “STOP” at any time.
     • For help, reply “HELP” or contact us at info@tncseniorcare.com or 480-716-8079.
   • Call to Action & Opt-In Agreement
     • By providing your phone number, you consent to receive SMS messages from The Next Chapter Senior Care Solutions LLC related to caregiving services.
     • Message frequency varies. Message and data rates may apply.
     • Reply STOP to opt out. HELP for assistance.
     • For full Terms & Conditions, visit https://tncseniorcare.com/privacy-policy-and-sms-terms/
   • How We Obtain and Store Consent
     • Consent is obtained via:
     • Phone or verbal confirmation during service inquiries.
     • Online submission forms where users enter their phone number.
     • Opt-in checkboxes for SMS preferences.
       All opt-ins are securely recorded and stored to meet compliance requirements.
       
       
4. Sharing Your Information

   We do not sell or share your personal information. SMS communications are handled securely through third-party platforms that adhere to privacy and security standards. For digital marketing, we may use anonymized data with third-party advertising platforms to optimize campaigns and measure performance.
   
   
5. Data Security

   We employ industry-standard measures, such as encryption and access controls, to protect your information from unauthorized access.

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Your Rights
You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for SMS communications or marketing at any time.
• Opt-out of targeted advertising and data tracking used for digital marketing.

To exercise your rights, contact us at:

Email: info@tncseniorcare.com

Phone: 480-716-8079

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Additional Information
For more information about our practices, please contact us:

Address: 25 S Arizona Place, Suite 563, Chandler, AZ 85225

Email: info@tncseniorcare.com

Phone: 480-716-8079